Uncertain workers are not happy, engaged or productive.

We’re all frustrated with the circumstances that COVID-19 has caused, but at least it no longer has the element of surprise. The realities of a pandemic and what it means for business are starting to settle in. And yet, there’s still more than enough uncertainty to go around, clouding the vision of leaders and hampering the productivity of employees.

With markets continuing to shift and government orders changing often, plenty of people still have to worry about being laid off or furloughed. Even those who are lucky enough to have relative job security wonder if their roles will evolve, whether business operations will undergo further radical changes, and when — or if — things will ever get back to normal.

Physiologically, this uncertainty translates to fear. At some level of our consciousness, we’re constantly worrying about what happens next. That’s not a sign of weakness, it’s just the way we’re built. Our brains are incredibly adept at noticing threats and letting the rest of our body know about them.

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