Business is, and always will be, about people. Even though other skills are important, there’s probably no better investment you can make for yourself and your business than to boost your emotional intelligence. This refers not only to how you can interpret and respond to the feelings and thoughts of others but also how well you know yourself and respond to your own feelings and thoughts. It’s one of the best things you can do to move forward as a truly fearless leader.

Responding well to others starts with knowing yourself.
Emotional intelligence involves empathy, by definition. It’s about looking at the cues you’re getting and putting them into a context, based on your own experiences. So, if you want good emotional intelligence, start by looking at yourself. Do everything you can to become as self-aware as possible and understand what triggers specific emotions or reactions for you.

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